Early Life
Zhang Yong was born in Jianyang, Sichuan, China, around 1970. He grew up in a working-class family and did not dine in a restaurant until he was 19 years old. He initially worked as a welder.
Rise to Success
In 1994, Zhang Yong, along with his wife Shu Ping and two friends, co-founded Haidilao with an initial investment of approximately 10,000 RMB. The first restaurant had only four tables. Zhang's restaurant quickly became the largest hot pot restaurant in town. In 2018, Haidilao went public on the Hong Kong Stock Exchange. In 2022, he stepped down as CEO to focus on long-term strategies but remains actively involved as chairman.
Key Business Strategies
Haidilao is known for its exceptional customer service, including free manicures, shoe polishing, and snacks for waiting customers. Zhang also emphasizes staff training and development. His company reportedly offers managers a three percent share of their restaurants' profits.
Philanthropy
Zhang is known for his philanthropic efforts, supporting initiatives that promote education, poverty alleviation, and community development. Through his charitable contributions, he seeks to give back to society and create opportunities for others to succeed.