Early Life
Zach McLeroy's entrepreneurial journey began in Athens, Georgia, where he was born and raised. Growing up, he worked on a chicken farm, learning lessons that would later shape his business philosophy. McLeroy met Tony Townley in the seventh grade; they would later become business partners.
Rise to Success
In 1990, McLeroy, along with his childhood friend, Tony Townley, co-founded Zaxby's. McLeroy and Townley each invested $8,000 to open the first restaurant near the Georgia Southern University campus. McLeroy's initial goal was to become a professional drummer, selling his drum set to finance the first Zaxby's. The concept quickly gained popularity, focusing on quality food and a customer-centric approach. McLeroy served as CEO for over 30 years, and under his leadership, Zaxby's expanded to over 900 locations.
Key Business Strategies
A key part of Zaxby's success was a strong emphasis on culture and employee development. McLeroy focused on creating a positive work environment, stating that his team members were his first guests, showing that if they were taken care of, they would take care of the customers. The company prioritized quality ingredients and efficient operations, which proved beneficial to its continued growth. McLeroy’s focus on serving the community with quality food, providing team members opportunities, creating a definable culture of service, and collaborating with strategic partners helped the company grow.
Philanthropy
Zach McLeroy heads up the McLeroy Family Foundation, which provides strategic counsel and financial contributions to select philanthropic and faith-based organizations focused on elevating women, children, and veterans, as well as those working to end homelessness. He is passionate about providing opportunities to increase economic mobility through education, training, and social support.